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Delivery

We have a good knowledge of shipping routes and choose the convenient shipping path which makes the delivery faster. Considering the far shipping, We offer 6 shipping ways: DHL,FedEx,UPS,TNT and Air Mail.

Before your order is shipped, We have to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.

Total Delivery Time = Shipping Time + Processing Time

We usually process orders within 24 hours, but in some cases it can take up to 48 hours. To calculate when you will receive your order, you need to consider the processing time as well as the shipping time to your country (see the countries shipping time here). For example, if you live in New Zealand your total delivery time will be 2 days processing + 3-8 days shipping, so you can expect to receive your order in 5-10 business days after you have placed it.

Deliveries are subject to stock availability. If we have a problem with your order such as unavailability of an item we will call you. If you are unavailable we will send you an email telling you what action we are taking. Some of our delivery methods allow full trace of your shipment from dispatch until delivered and signed for by you. We use a number of carriers to safeguard delivery to you. Our charges to you cover all postage, packing and insurance up to the value of the goods you are buying.

 


Do you ship to my country?

We deliver to almost all countries worldwide. 

Your current shipping destination is shown at the bottom of the website if you're on a mobile device and in the top right if you're using a larger screen.

 

Can I change the shipping address?

For orders placed online we do provide the option to ship to an address different to the billing address. However, for security reasons, this service is discretionary. We reserve the right to only ship to the billing address, or to verify details with our customers before shipping to a different address. If you have made a mistake with your shipping details please contact us immediately using the details below and we will try to amend them. Orders placed over the telephone must be shipped to the billing address. If the order has already left our warehouse, then the shipping address cannot be changed.

 

what couriers do you use for shipping?

We use DPD to send all of our UK orders, including Saturday Guaranteed delivery. 

FedEx and DPD are used to send all International orders.

We reserve the right to use discretion in circumstances where it makes more sense to use an alternative delivery method.